There are three versions of Outlook. Outlook 98.
Outlook Express which comes with IE4, and the latest version of Outlook Express that comes with IE5.

It's worth installing IE5 and using the latest version of Outlook that comes with it. It is a lot easier to use and the changes that have been made to it have helped make it one of the best mail/news programs available..

If you have any Outlook related problems please contact:
scott.grenney@a-squared.co.uk

Common Problems and Solutions



Outlook Express with IE5

Outlook Express is a handy and easy to use Mail and News program. It's worth updating to IE5 because outlook express has been tweaked and is much easier to use. It also has a few more options.

identity.gif (4749 bytes)Probably the greatest improvement is the ability to create more than one identity allowing other members of your family to keep their emails private.

 

 

 

 

 

Setting up Outlook Express

Lets say you've just installed outlook. The first thing to do is to set it up for you ISP account.

Go to ' Tools>Accounts '. This will take you to the screen below:

account.gif (7697 bytes) From here you can add accounts, remove them, and more.

Press ' add ' and then select ' mail ' to add a new email account.

You'll then be taken through a few screens to help you set up your email account.

 

If you want to change your email settings at anytime then go to the screen above and go to 'Properties'

email.gif (8225 bytes)Properties:

The General tab:
The first box is the name you have given this email account. It shows up in the left menu (titled folders)which can be seen from the outlook main screen.

If you have more than one email account you can change the reply address box so that all emails sent back to you are sent to just one account.

The tick box indicated when ever you use the ' send and receive ' button on the main outlook bar this account will look for and download your emails for this account if there are any.

 

 

 

 

 

advanced.gif (8708 bytes)The other tabs are explained clearly. The ' Advanced ' tab will take you to the screen (left)

This is useful. If you find your being disconnected because it's taking so long to get your emails then you should increase the server timeout time.

Also if you use the same email account from home and at work you can set one of them to leave copies of messages on the server.

The server Port Numbers should be fine and there's no need to change them.

 

 

 

 

 

To configure outlook go to ' Tools>Options ' (As seen below).

options.gif (10392 bytes)A number of problems can be solved by first checking your outlook options.

There's no need for me to go through each tab. They are labelled clearly and allow you to make outlook behave as you want it to.

 

 

 

 

 

 

 

 

 

Ok Now that the email account is set up we'll go onto sending and receiving emails.

Sending Emails:

message.gif (15178 bytes)

Your messages can be customised in many ways. The best thing to do is have a play about with the options. Everything is easy to follow.

You can even write emails when not even connected to the net! All you have to do is write an email and go to ' File ' and ' Send later '. In some cases if you press send by accident when your offline outlook will store it in the ' outbox ' ready to send once you connect to the net.

Attachments can be used to send a file with an email. Say for instance you want to send your CV which is written in a 'word' file. You can press the attach button and select the CV. It will be send together with the email message. But bare in mind the file size. Try not to send anything bigger than 500KB. The person at the other end has to download the message. The bigger the email the longer it will take to download and the more annoyed the person will get!

Receiving Emails:

Simple. Just press the ' send and Receive ' button. You can also just send or use just one account at a time by pressing the small triangle on the ' send and Receive ' button. All received emails will go to your
' Inbox ' by default.

If your like me you receive a lot of emails and have more than one email account, having all the emails you receive going to just the ' inbox ' can get untidy. Luckily this is why folders were created!

Folders can be used to sort incoming mail.

folders.gif (4188 bytes)To create a new folder select ' Local Folders ' and right click. From the menu select ' New Folder... '  For example give it the name of your ISP.

As you can see to the left I have a folder labelled
' scott.grenney@a-squared.co.uk '. I've also created two sub-folders. To create these I right clicked on my labelled folder and selected ' New Folder... '

Ok now you have a folder. To sort out which emails to go in it, go to ' Tools>Message Rules>Mail '

 

rules.gif (9334 bytes)As you can see this rule means any emails I receive from my a-squared account will be moved to my a-squared folder.

Creating your own rules is simple. Select ' new ' and tick the boxes you want, and click the blue links in the rules box to select the options you want it to refer to.

Using rules means you can different email account's emails being all in their own folders and even have emails from certain people being placed in there own folders and a lot more...

 

Block Senders:
Is very useful to block emails from people who you don't want to receive.

News Rules:
You can use them to add rules to certain newsgroups.

Newsgroups:

To set up outlook for newsgroups go to ' Tools>Accounts ' Select ' news' and click ' add '  followed by
' news '

There are many NNTP servers. Your ISP should have one, but if not there are plenty of free ones to choose from. For example try nntp.futurenet.com which has newsgroups for a range of PC magazines and internet related newsgroups.

news.gif (20166 bytes)

The first time you select the news server in your folders menu you'll see none. First you have to subscribe. To do this click ' Newsgroups... ' (button in pic above) from the list select the newsgroups you want to subscribe to (subscribing is free).

All the subscribed newsgroups can then be viewed like in the pic above. Just select the news server to view them all.

If you want to download messages from a newsgroup, just select the newsgroup(s) in the list to the right and click ' settings '
- If you select headers only you will not download the content of the message. Just the message header.
- All Messages will download all the new messages that have been posted to the newsgroup.

Don't forget to tick the tick box or outlook will not download the newsgroup messages automatic.

To receive newsgroup messages press the ' Synchronize Account '

Posting and replying to posts is easy. Just select the newsgroup in the folder menu and read the posts. To post and reply just select the relevant buttons on the top left of main outlook bar.