If you have any email related problems please feel free to contact: scott.grenney@a-squared.co.uk

Common Problems and Solutions

Electronic Mail or Email as it is commonly know is a fast way of sending information to someone, and is cheaper than using land mail.

To use email you'll need an email program like 'Outlook' which comes with IE4 and IE5. IE5's version is more streamlined and friendlier to use. You can also use 'Messager' which comes with Netscape Navigator. Both of which are covered on this site.

Lets say you have an email program so what do you do?

Adding your account details:

With any email program you'll have to create your account details. Some of the details you will need are:

Name: The name that will appear to who ever receives your email.
Email Address: Your email address.
Reply Address: The address that email will be sent to when people reply to your email.
Outgoing Mail (SMTP): This handles your email when you send it. Your ISP should tell you this. It is usually your ISP's name with 'mail' replacing www. I.e. Virgin net's address is www.virgin.net. Which will be mail.virgin.net. (some ISP's may use SMTP instead of mail so try both and see which works)
Incoming Mail (POP): This handles the email sent to your address. It is stored here. What ever you placed for the SMTP should be placed here also. (If the ISP asked you to use stmp.isp.com for the incoming mail then replace smtp with pop and use it here.)
Account name: The first part of your email address. I.e. scott.grenney@a-squared.co.uk will be scott.grenney.
Password: Try not to use a simple word and keep it safe.

In outlook account details can be entered by going to 'tools' and then 'accounts'. From here click 'add' and select 'mail'. You will be taken through step by step to create your new account.

In Messager go to 'edit' ' preferences' and click on 'identity' to enter in your details.

Any problems don't hesitate to email scott.grenney@a-squared.co.uk